Thank you for choosing OM Industries. We strive to provide quality products/services and ensure your satisfaction. Please read our refund and cancellation policy carefully before making a purchase.

Product/Service Quality Concerns: If you are unsatisfied with the quality of our product or service, please contact our customer support team within e.g., 15 days of the purchase date at email: info@omindustries.com. We will assess the issue and, if deemed valid, provide a full or partial refund.

Damaged or Defective Products: In case you receive a damaged or defective product, please notify us immediately. We may request supporting documentation, such as photographs, to expedite the refund process.

Change of Mind: Unfortunately, we do not offer refunds for change-of-mind or buyer's remorse. Please carefully consider your purchase before completing the transaction.

Cancellation by Customer: You may cancel your order within 24 hours of placing it. Please contact our customer support team at customer support email: info@omindustries.com to initiate the cancellation process. Cancellations requested after this period may be subject to a cancellation fee.

Cancellation by OM Industries: We reserve the right to cancel any order due to unforeseen circumstances, stock unavailability, or other reasons. In such cases, we will provide a full refund.

Thank you,